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We had the wonderful opportunity to work with Iren, one of the largest multi-utility service provider in Italy. Over a 3 week period, we explored new modes of communication to improve the work experience of blue collared workers and generated new service concepts for Iren to build a stronger one Iren identity.

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Iren-e the concept me and my team developed. A collaboration with Hongyun Zhu, Nadya Bella Sophia and Syiatlana Skoupen.

Iren Organisational Goals and Research

Application for Iren Employees

Our chosen persona represented staff that were disconnected and isolated.

We framed our design challenge with the understanding of Maria's needs. 

Iren-e Personal Assistant Application Concept

System Map and Benefits of Iren-e

© 2023 by Brian Ng

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